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ABOUT
I research, create, and innovate to provide the best possible impact for my teams and clients.
HERE TO MAKE BIG IDEAS HAPPEN
SERVICES
RESEARCH
STRATEGY
DESIGN
SPEAKING & WORKSHOP FACILITATION
MENTORSHIP
PROFESSIONAL SUMMARY
I currently work as a Lead User Experience Designer at Color of Change, which works to create a less hostile world for Black people in America. As the first user experience designer at the organization, I work to evangelize and teach about user experience design principles, while supporting the team on important projects.
Prior to Color Of Change, I was a User Experience Design Manager at Forum One, a digital agency in Alexandria, Virginia, that specializes in providing innovative and impactful solutions for mission-driven clients.
Prior to user experience design, I worked in social and economic policy research at Abt Associates. While there, I honed in on my rigorous research skills, including interviews, focus groups, and surveys. In particular, I studied homelessness, runaway and homeless youth, job training programs, and Hispanic families and children in the U.S. This rigorous research served as a platform for the audience research I now conduct as a user experience designer.
I moved from policy research to user experience design to continue to study audiences and what they need, and to then be part of creating solutions.
I hold a Tier 1 U.S. Federal Government Security Clearance.
Speaking at the 2019 Government UX Summit in Washington, D.C.
WORK EXPERIENCE
June 2023 - Current
Lead User Experience Designer, Color Of Change
I am the first and only user experience designer on the technology team. I support the team on keystone projects, including a web-based application and a full website redesign project, while also setting the standards of practice for user experience design.
January 2022 - April 2023
Manager, User Experience Design, Forum One
I led the UX design on dozens of client projects, focusing on full website redesigns and digital tools. I managed Visual and User Experience Designers, contributed to organizational design decisions, updated templates and training for internal teams, and contributed to business development efforts. I collaborated closely with team members, including developers, strategists, data analysts, and visual designers. I conducted rigorous research, created designs, and delivered innovative solutions to clients.
March 2020 - January 2022
Senior User Experience Designer, Forum One
August 2018 - March 2020
User Experience Designer, Forum One
September 2017 - August 2018
User Experience Associate, Forum One
June 2016 - April 2017
Social and Economic Policy Associate Analyst, Abt Associates
Utilized rigorous research methodologies, including interviews and surveys, to learn about impacts of domestic policies across the US, including on homelessness, runaway and homeless youth, and Hispanic families and children in the US.
January 2015 - June 2016
Social and Economic Policy Research Assistant, Abt Associates
EDUCATION & TRAINING
May 2022
Design Dept.
Design Leadership Fundamentals I
January 2019
Cooper
Service Design Immersive
February - April 2018
General Assembly
Visual Design Course
August - September 2017
TechChange
Mobiles for International Development
May - July 2017
General Assembly
User Experience Design Immersive
400+ in-class hours with top design professionals; 5 class projects, including 1 client project.
March 2017
DesignLab
User Experience Research & Strategy Course
September 2010 - May 2014
Johns Hopkins University
Bachelor of Arts in Economics (GPA 3.93) and International Studies (GPA 3.94)
Minor: Global Environmental Change & Sustainability (GPA 4.00)
Phi Beta Kappa Honor Society
TOOLS
Tools I currently and commonly use:
Figma
Sketch
Invision
Axure
UserTesting
Validately
Respondent
SurveyMonkey
Prolific
Optimal Workshop
Mural
Miro
Github
Jira
MY FAVORITE RESOURCES
The Fundamental Books
Inspiration
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Instagram Hashtags such as #branddesign #uxdesign
Julia is a wonderful communicator, who forms strong connections with her teammates and clients alike. She helps clients and teammates to feel seen and heard, and explains UX concepts in a way that even those unfamiliar with design can understand.
Designer
Anyone who's worked with Julia for more than a few minutes knows that her gracious attitude is sincere and that she has some serious skills.
Project Manager
Julia is a warm, supportive mentor to associate designers and inspires others with her excellent UX work... an incredible design leader and a truly important member of our design team at Forum One. Her positivity and confidence helps others around her to feel confident as well.
Designer
Julia has never missed a deadline and I know if I have Julia on my project things will get done with quality, precision, and speed
Account Manager
Julia is such an amazing collaborator internally and with clients. I've witnessed her navigate conversations with clients who are typically hard to orient to good user experience practices with such aplomb. She handles all feedback gracefully and is exceptionally fast to execute any updates.
Technologist
Julia is a great team player and amazing at communicating project risks, project timelines, and her resourcing. She's a PM's golden star. She communicates all the things PMs need to know and flags things right away.
Project Manager
WHAT’S NEXT STARTS HERE.
Get in touch through LinkedIn.